Who to Contact
If at any time you have concerns about your child's education, social and emotional development or general well being do first contact the class teacher.
In a large primary school, it can sometimes be difficult to know the relevant person to contact. The table below summarises key contacts for the school.
For any other queries or if you are unsure who to contact, please call the school office on 01442 822056 (office hours: 8:30am – 3:30pm) or email admin@groveroad.herts.sch.uk
We aim to respond to all queries within 48 hours. If you have not had a response within 48 hours it is worth contacting the school again as your email may have gone into a spam folder.
|
Query |
Relevant person |
Contact details |
|
School policies |
School website RLP Trust Website |
https://www.ridgewaylearning.org/1517/key-information/category/35/rlp-policies |
|
Dates and events |
School website |
|
|
Letters to parents |
School website |
Letters Home |
|
Quick queries or messages at morning drop-off |
Member of year group team will take and forward message |
Cloakroom door or school office |
|
Discussion with class teacher (learning, progress and general day to day routines) |
Teachers will do their best to be available at end of day. (Tuesday is staff meeting day)
|
Please contact the school office to book an appointment or for a member of staff to call back. |
|
Senior Leaders |
Sophie Burrows (Assistant Headteacher) Charlotte Wall (Assistant Headteacher) Jemma Wale (EYFS) Caroline Pollard (KS1) Vicky Hillier (LKS2) Georgia Mallouppa (UKS2) Mandy Lyons (SBM) |
|
|
Head of Inclusion
|
Debbie Lamb
|
|
|
Headteacher |
Sharon Wilson |
|
|
Deputy Headteacher |
Katie Reeve |
|
|
Inclusion Team |
Debbie Lamb (Head of Inclusion) Gemma Sainsbury (Inclusion and Pastoral Co-ordinator) Jade Hanley (SENCo) Charlotte Wall (SENCo) |
|
|
Nursery Admissions Or School Gateway Payments |
Sharon Wheeler |
01442 822056 Option 2, Option 1 |
| IT Technical Support | IT Team | support@groveroad.org.uk |
|
All other queries |
School office: Sara Cunningham Fiona Ullman |
If in doubt please just call the office and the team will be happy to direct your call to the most appropriate person.